Help

Support

Answers to common questions about Accordion Compressor.

Where are my files processed?

Video compression runs on your device. Select a video in the App, choose your settings, and review the result before saving it to your Photos library.

Why can’t I select or save media?

Open iOS Settings, find Accordion Compressor, and review its Photos permission. Ensure the device has enough free storage for both temporary processing and the compressed result.

How do I restore Premium?

Use “Restore Purchases” in the App while signed into the same Apple ID used for the original purchase. If a purchase or refund is missing from your Apple account, contact Apple Support.

How do I manage a subscription?

Open iOS Settings, tap your name, then choose Subscriptions. Select Accordion Compressor to view or cancel the subscription. Deleting the App does not cancel an active subscription.

Need more help?

Email yako@yako.dev, or use the developer contact method shown on Accordion Compressor’s App Store product page. Include your App version, iOS version, device model, and steps to reproduce the issue.

Do not attach private videos. A written description of the issue is usually enough.